– 10 things to consider before buying a new garage door
The average homeowner spends about 9 hours doing household chores every week, and one of the biggest chores is surely replacing or servicing their garage doors.
If you are not skilled with tools or are intimidated by mechanic work, it can quickly become frustrating when your garage door is not functioning properly.
Luckily, there are professionals who will help you with this frustrating task. There are garage door companies that provide services to replace or repair your garage door for a reasonable price, but it pays to know what you are getting yourself into before choosing one over the other. The following 10 tips are meant to help you choose the right company, whether it is for a replacement or a repair.
1. Look for a business that has been in the industry longer
One of the most important things to consider when hiring any type of professional service is how long they have been around. A lot can happen in five years, and this would be especially true for any garage door company. You want to choose someone that has been around for at least 5 years because they have the experience and industry knowledge to provide you with a reasonable price.
2. Look for a business that specializes in your unique needs
Although being an expert in one type of service is good, it does not mean anything if they cannot provide you with a service that fits your exact needs. For example, if you have a special type of garage door opener made by one company and it malfunctions, you will want to choose someone who has worked specifically with this manufacturer before. The more specific the needs the better.
3. Look for a business that is available 24/7
You never know when your garage door will malfunction, so you want to choose a company that is available 24/7. You do not want to have your garage door malfunction at three in the morning and then go searching for an expert only to find out that they are not open until 9:00 AM. This can be an expensive mistake that can cost you unnecessary stress.
4. Look for a business with excellent reviews online
Although business ratings are not always accurate, they do give you an idea of how long the company has been around and whether or not its services are reliable. If you have never heard of them before, it is important to look up the company online to see what other people have had to say. Pay close attention to reviews that mention specific things such as how many months it took them to fix something and if the company was able to take their unique needs into consideration.
5. Look for a company with excellent customer service skills
It is important that the company not only provides skilled services but that they are also able to communicate their services in a way that is easy to understand. If you are not confident with the company’s abilities to perform your specific service, it can lead to unnecessary problems further down the line. It is important that you choose someone who knows what they are doing and can explain it in a way that is easy to understand.
6. Look for a company that has competed in garage door repair or replacement competitions
One of the best ways to determine whether or not they are good at what they do is by looking into their history. Has this service provider won any awards? These awards can be given out by their competitors, so it is important to find out which company won these awards. The fact that they compete in these types of events shows that they are constantly looking to improve their skills and stay on top of the industry.
7. Look for a company that has an A+ rating with the BBB (or similar rating agency)
Before you choose any type of professional service, it is important to look up their ratings with the Better Business Bureau. If they have an A+ rating with the BBB, you can rest assured that they are a trustworthy business and will provide you with excellent customer service.
8. Look for a company that offers free estimates
A little bit of knowledge goes a long way. If you know what it will cost to fix your garage door, you will be able to prepare for the costs. You do not want to have an unexpected bill or expense because they are always available. A reputable company will be able to provide you with a free estimate so that there are no surprises towards the end of the job.
9. Look for a company that has a fast response rate
Does the business take days to get back to you? A good garage door repair service provider must be able to provide quick responses and services. Therefore, it is important that you look up their response time before choosing them to prevent any unnecessary delays or problems from occurring.
10. Look for a company that is close to your location
It does not take a rocket scientist to figure out that the closer the better when it comes to something like garage door services. Therefore, you must choose a business that is close to your house so they can arrive at your home in a quick and timely manner in case there is an emergency.